Jump Inc Rotherham

I booked a 10am slot online for my two boys at 6 and 10years. Never been before so thought I’d book. Easy enough process online. Watched the safety video (with the boys!) and electronically signed the disclaimer and when we arrived, I gave my surname and they had my booking information and signed form as well. They sent me a QR code as a ticket but I didn’t need it. Plenty of seating available both up and downstairs Howe you can’t see much due to the set up. I bought a really nice cappuccino made properly and two cans of pop for the kids. £6 didn’t seem too bad at all. Staff very friendly and very helpful too with explanations. I only saw the boys twice the whole time and they loved it! There’s a huge inflated area with numerous obstacles, a four lanes ninja course with varying degrees of difficulty and behind them, a small indoor football pitch!? Cost was approximately £25 for both boys and £2.50 each for the socks for them to keep for next time. £30 to tire the kids out - priceless! £25 next time - the equivalent cost for bowling for example, so I now have another option for a morning out. I live in Sheffield but was recommended Rotherham. I’m glad I took the advice. The free lockers are great for trainers so you’re not lumbered! Just open, put items in, close, lift handle and put a 4-digit code in. A light comes on and goes off. Just put your code back in to open again. Just a tip - we went on opening and it soon got busy - but not bad at all. We had the place nearly to ourselves!

I'm reviewing this as a grandparent. If I was 8 yrs old I'd definitely give it 5 stars . However I'm an adult, so my opinion is that the drinks are expensive even with recent price rises I think £3.95 for a standard cup of slush is over the top. The music is incredibly loud , so don't imagine you're going to sit back and have a chat while the kids play . However there are good deals on passes , the staff are friendly, and most importantly the kids love it.

Super pleased with the service we received, especially with our food. We placed our order with Angela, she was helpful right from the start as we were catering for a few kids. She brought our food to our table and was all smiles and very helpful- compliments to the chef - the kids loved the food and it was very hot. Not to mention the fun the kids had jumping- highly recommend Jump Inc Rotherham. 😊

We enjoyed the day. But my lad had a run-in with one of the staff. He had been going down this slide and the staff changed and he was told he couldn't go down it. Thats fair enough but he was just trying to explain to her that he already did and she wouldn't even let him finish his sentence and instead just shouted "no" over him again and again. He is 5 and has more maturity than this member of staff. I would usually let it go but that was 4 months ago and it still makes him sad to talk about it. This is not how you speak to a child and I was honestly shocked by it. There was no need for it at all.

Jumping all fine but once ordered food (1 pizza) been waiting for 40min and once asked where is my pizza they told me another 15 min which is not acceptable as it were not busy at all. Once asked for refund, said will get my pizza in 5minutes. Waitress who brought pizza were not happy at all. Food were terrible, tables dirty, no one even been bothered to come to clean tables in 1 hour time.

After calling to ask if the £25 for four offer was on and being told it was we came to Rotherham to be told that they had changed today to peak after they had learned that a couple of schools were on inset day! We paid the £42. The place was empty compared to others peak times. The kids played we ordered food. After waiting an hour for the food we asked what was happening and they told me they would bring it up, they had no idea what we had ordered. The table next to us was the same. Sending cold hard pizza back. Took another 15 mins to get order right. Disappointed, been a number of times and had better food and service when its been busier!